By DeVry University
April 5, 2023
6 min read
April 5, 2023
6 min read
Effective IT infrastructure management is critical to the operation of customer-facing IT services in organizations, both big and small. At the center of this environment is the IT infrastructure manager, who is responsible for the design, installation and maintenance of a company’s IT infrastructure and the personnel who keep it all working securely and without disruption.
In this article, we’ll provide an overview of modern IT infrastructure and examine the IT infrastructure manager’s role. We’ll also discuss the projected job growth in this occupation and examine the education and skills you need to pursue a career in IT infrastructure management.
Traditional infrastructure:
Typically installed on-premises for a company’s private use, traditional infrastructure is made up of the usual hardware and software components described above, and all the cabling and switching required to enable multiple workstations to be connected on a network. The company is responsible for purchasing, installing, maintaining and troubleshooting all of the components in the system, which can make traditional infrastructure a more costly option in terms of capital investment, power consumption and space requirements.
Cloud infrastructure:
In cloud infrastructure, or cloud computing, end users access their infrastructure virtually by using a cloud services provider such as AWS, Microsoft Azure or Google Cloud. A methodology called virtualization allows end users to use computing resources from the cloud, rather than installing them on their own premises. Authorized users can access files and applications from any location where they have internet access. This type of infrastructure is often referred to as a public cloud.
Maximize system uptime:
Keeping IT networks up and running is crucial to keeping normal business operations maintained and making sure users on the network are able to perform their day-to-day functions, such as using networked applications and sending and receiving emails.
Protect data:
IT infrastructure managers may also be expected to contribute to the protection of sensitive data by collaborating with cyber security professionals like security analysts and penetration testers to uncover vulnerabilities and develop security plans.
Keep accurate records:
System repairs, software updates, network irregularities and other occurrences must be meticulously documented.
Influence non-technical stakeholders:
IT infrastructure managers must collaborate with people from other departments and use superior communication skills to convey technical information to non-technical personnel. This may also involve making presentations to groups.
Define goals and meet them:
IT infrastructure managers determine how success will be measured relative to the health and functionality of the network. This will involve setting performance goals based on the needs of the network’s users and evaluating performance based on those metrics.
1https://www.bls.gov/ooh/management/computer-and-information-systems-managers.htm
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In New York, DeVry University operates as DeVry College of New York. DeVry University is accredited by The Higher Learning Commission (HLC), www.hlcommission.org. The University’s Keller Graduate School of Management is included in this accreditation. DeVry is certified to operate by the State Council of Higher Education for Virginia. Arlington Campus: 1400 Crystal Dr., Ste. 120, Arlington, VA 22202. DeVry University is authorized for operation as a postsecondary educational institution by the Tennessee Higher Education Commission, www.tn.gov/thec. Naperville Campus: 1200 E. Diehl Rd., Naperville, IL 60563. Unresolved complaints may be reported to the Illinois Board of Higher Education through the online compliant system https://complaints.ibhe.org/. View DeVry University’s complaint process https://www.devry.edu/compliance/student-complaint-procedure.html Program availability varies by location. In site-based programs, students will be required to take a substantial amount of coursework online to complete their program.
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