Expand/Collapse Sections: Plus sign expands the section to view information, and Minus sign collapses the section.
Colors of Action Buttons: Active buttons look blue with white text. Buttons you cannot use look gray with black text.
Error/Success Messages: The portal uses different messages and visual aids to help you enter data correctly. If you submit data incorrectly or submit incomplete information, the portal displays light pink error messages at the top of the page. If you submit data correctly, the portal displays light green success messages at the top of the screen to reflect a successful submission.
Idle Time: After 20 minutes of inactivity, the portal will ask you to confirm that you want to remain logged into the system. You must click OK to remain logged in. If too much time has passed and you do not respond to the prompt, the system will log you out.
Locked Account: The SEVP Portal will lock your account if you do not log in to the portal for 90 days or after three failed attempts to log in to the system. Contact your DSO to request assistance in unlocking your Portal account. The SEVP Portal will send you an email link that will unlock your account. Notice email sender and subject line: