Fixed in a Heartbeat

By Sean Ostruszka

DeVry alum, Adrian Ulloa, sees significant advancements in health IT

If you’re having heart trouble, there’s no time to waste. Every second, every heartbeat counts.

Fortunately, the speed and accuracy of modern healthcare technology is accelerating quickly. Take cardiovascular care, for instance.

Roughly 14 years ago, cardiovascular X-rays were some of the first to switch from film to digital, according to Adrian Ulloa, a Cardiovascular Client Service Engineer at GE Healthcare. The impact was immediate, as cardiologists were suddenly able to get results almost instantaneously, with far more clarity than before. Continued advancements and digitization have only improved the images, as well as how quickly the information is disseminated throughout a healthcare facility.

“In seconds a patient knows if they’re (able to leave) or if they’ll need more medical attention,” says Ulloa, a 2003 DeVry graduate from Hauppauge, N.Y. “There’s no more waiting in a room for hours. It’s saved a lot of lives.”

But as amazing as the new technology is, what happens when it breaks? Again, every second matters, and heart issues don’t wait for a cardiovascular X-ray machines to be back up and running.

Fortunately, health IT continues to advance as quickly as the technology, itself.

The interconnectivity of diagnostic imaging tools has “drastically and exponentially” improved the roles of engineers like Ulloa.

“It used to be, we’d get a call from a client (that) there was a problem,” Ulloa said. “We’d go out to the site and spend at least an hour trying to diagnose the issue. Then we might need to call in and order a part, which might take a couple days to get.

“Now, thanks to everything being connected on one system, by the time a client calls we already know there’s an issue and have begun diagnosing it. I’ll be on my way to the facility and get an email from my team saying to check here or there. It saves a lot of time, and often I can order the part immediately and have the machine up and running that day or even in hours.”

Fourteen years into his career, Ulloa can only imagine how different his job will look 14 years from now.

“With the way things are going, the client won’t even need to call,” Ulloa said. “The system will alert us, know what the issue is and order the part immediately. I’ll be able to pick up the part on my way there and have the machine operational in a fraction of the time.”

Do you have a DeVry University student, faculty or alumni story to tell? Email Sean Ostruszka at