NAPERVILLE, Ill. - Apr.17, 2020 - During these uncertain times, DeVry University is providing two skills development training programs to the general public at no charge for a limited time. Upon successful completion of three modules within a training track, participants will earn a certificate of completion. These training sessions have traditionally been offered to education partners through DeVry’s workforce solutions group DeVryWORKS in an effort to help companies prepare their teams for the evolution of business in today’s global economy.
Complimentary skills development trainings:
Group Dynamics
This track of three modules will help participants effectively collaborate, communicate, and gain self-awareness around individual impact and understand the value of diverse teams and perspectives while working with others. Total time: 2.5 hours
Customer Service
This track of three modules will help participants gain a better understanding of the diverse needs of customers, including building better customer relationships, establishing rapport, maintaining relationships, and different forms and tactics of communication to support customers across industries. Total time: 3.5 hours
“Successful teamwork and strong customer-service skills are so important for businesses, especially in times of crisis,” said Bill Caruso, interim president and CEO of DeVry University. “During this global pandemic, a sense of community and cohesiveness has never been more vital. We felt it was important for DeVry to make these offerings available to those who feel they can benefit from them.”
To learn more about these complimentary offerings, please visit: https://www.devry.edu/blog/skill-development-training.html
These online, self-paced tracks are non-credit bearing, avocational, and not part of a DeVry University or Keller Graduate School of Management program of study. DeVry is offering these complimentary modules to help participants develop or enhance their skills during the COVID-19 crisis. Completion of these modules does not lead to employment.
