Workplace Hard Skills Survey Findings

Nearly three out of four (73 percent) of employed respondents in a national survey conducted by DeVry University said the use of technology has become critical in their careers due to the COVID-19 crisis. And more than half (51 percent) said they need to learn new technology skills to either keep their job, get a promotion or find a new position at a different company.
Examining workforce sentiment during the global pandemic, the survey is part of a larger research initiative into career durability being conducted by DeVry. The latest findings reveal the critical importance employees see in mastering the “hard skills” of technology. Perhaps due to lower investment in employee training programs, employees are increasingly having to turn to “DIY” methods to learn new tech skills for work. These DIY methods include personal research, online resources, learning from mentors, coworkers and friends, or pursuing free or paid classes from external organizations.
Survey Takeaways
Technology is “Very Critical” to Careers of Younger Generations

  • 50 percent of employed Millennials said the use of technology is very critical to their careers due to COVID-19
  • 30 percent of Baby Boomers agreed with this statement   

Baby Boomers More Likely to Receive Training

  • 43 percent of Baby Boomers said they received some type of employer-based training or employer reimbursement for courses
  • Whereas only 32 percent of Millennial and 22 percent of Gen Z employees received either employer-funded courses or internal training

People are DIYing Technology Skills Training for Work

  • 46% of employed respondents turn to free and paid DIY methods such as personal research, online resources, learning from mentors/coworkers/friends, and free classes from external organizations to learn new technology skills for work
  • 63% of Gen Z and 54% of Millennials use DIY methods compared to 40% of Gen X and 30% of Baby Boomers

For details on the survey and its findings:
 - Click here for the secondary research.
 - Click here for the detailed survey results.